FAQ

FAQ Harbour Health PCS

What is Harbour Health PCS?
Harbour Health PCS offers access to a variety of health care professionals, some via face-to-face services, and others via telehealth. In doing so, the client can access appropriate care with available clinicians in their local area, or online anywhere in Australia.

Do you have an office space?
Psychology sessions are conducted from our office in Shellharbour Village NSW. All other services are completed via telehealth means.

Do I need a referral?
A referral is required for some services to access Medicare rebates. This information will be discussed at during your initial contact.

FAQ Psychology

What experience do you have?

In order to practice as a Psychologist holding General Registration I have undertaken significant education, and workplace training. Over the past four year course of my registration I have completed 3000+ hours of supervised practice, working with a broad range of clientele. I have particular counselling experience working within drug and alcohol rehabilitations, community health care settings, gambling support, and delivery of services within mental health hospitals. I have experience working with people of all ages.

Do you share my information around?

When seeing a psychologist, you may wonder what information remains confidential. Psychologists are bound by ethical guidelines, the APS Code of Ethics, and this includes protecting a client’s privacy by not disclosing the content of therapy.

There are some limits to confidentiality, which means psychologists will need to breach your privacy in situations where:
There are concerns about your immediate safety or the safety of others
Your information is subpoenaed by a court of law
There is a legal obligation to do so, i.e. you disclose information regarding involvement or knowledge of a criminal offense/police investigation that has not been brought to the attention of the police.

How do I know that Harbour Health Psychology and Clinical Services is the right for me?

Understandably starting out counselling with a new psychologist can be daunting, and it takes time to feel comfortable. I appreciate the openness that clients bring when they start counselling for the first time. However, it may very well be that I am not the right counsellor for you and I am happy to support you to consider alternative options for treatment. I hope the counselling space is open to feedback, suggestions and development as a team right from the first session.

What support do you deliver?

Psychologists work from a number of different forms including:

Cognitive Behaviour Therapy
Acceptance and Commitment Therapy
Dialectical Behaviour Therapy
Motivational Interviewing
Solution-Focused Brief therapy

What happens if I can't make my appointment?

If you inform Harbour Health Psychology and Clinical Services 24 hours or more in advance - no cost

Within 24 hours of session is 50% session fee charged from nominated back account

No show, and no contact: full fee charged from nominated bank account. Medicare rebates are not available on cancellation costs.

You can make contact via phone, or email in event of needing to reschedule.